Refund policy

All orders (except final sale, stock wigs with any added customization and pre-orders) have a 2 day return policy from day of receiving the wig. For example, if you receive the item on Monday, please have it back to the post office by Wednesday. Buyer pays for the shipping label. Adding insurance or a signature is optional.

Please email us at hello@radianthairco.com to notify you are returning the wig with the tracking number. Use the return address on the shipping label on the box. Please include your full name used for the purchase and order number inside.

All products shall be returned in their original condition with ALL accessories included. If the lace front was cut or trimmed it can no longer be returned. Returns are also obligated to pay a 10% restocking fee, which will be deducted from your refund.

If the returned wig does not meet our requirements we have the right to refuse a refund. If the product is not eligible for a refund, the wig will be shipped back at the buyers expense.

Radiant Hair Co. can't provide reimbursement for packages that are lost, stolen, or damaged.

Email Please email us at hello@radianthairco.com to notify you are returning the wig with the tracking number. Use the return address on the shipping label on the box.

Orders that are ‘cancelled’ before receipt will also incur a 10% restock fee.