What is your return policy?
All orders (except final sale, stock wigs with any added customization and pre-orders) have a 2 day return policy from day of receiving the wig. For example, if you receive the item on Monday, please have it back to the post office by Wednesday. Buyer pays for the shipping label. Adding insurance or a signature is optional.
Please email us at email@example.com to notify you are returning the wig with the tracking number. Use the return address on the shipping label on the box. Please include your full name used for the purchase and order number inside.
All products shall be returned in their original condition with ALL accessories included. If the lace front was cut or trimmed it can no longer be returned. Returns are also obligated to pay a 10% restocking fee, which will be deducted from your refund.
If the returned wig does not meet our requirements we have the right to refuse a refund. If the product is not eligible for a refund, the wig will be shipped back at the buyers expense.
Radiant Hair Co. can't provide reimbursement for packages that are lost, stolen, or damaged.
Email Please email us at firstname.lastname@example.org to notify you are returning the wig with the tracking number. Use the return address on the shipping label on the box.
Orders that are ‘cancelled’ before receipt will also incur a 10% restock fee.
What are the wig sizes
Wig cap circumference
XS: 50 - 52 cm
S: 52 - 54 cm
M: 54 - 56 cm
L: 56 - 58 cm
XL: 58 - 60
*Custom wig sizing available for pre-orders!!!*
Customers are able to pre-order wigs before they become available on our website. With pre-orders, we can do custom sizing with no added charge to create your dream hair. In addition, we can add on custom color and cut customization with our Radiant styling team.
- Free worldwide shipping
- Bleached knots and a trim
- Custom sizing if needed
- Radiant Hair goodies when you receive your dream hair!
ALL pre-orders are final sale!!
Please email us at email@example.com for all questions and orders. Our team will get back to you within 24-48 business hours. We can not guarantee a response if sent over Instagram DM's.
Radiant Hair Co. will deliver the product using the shipping method selected at checkout provided by the purchaser. Once the purchaser has received delivery confirmation from the assigned carrier, Radiant hair has fufilled it's obligation and the terms of sale are deemed to be completed.
International Custom Laws and Taxes
Radiant Hair Co. is not responsible for duty or customs fees for international orders. The price does not include customs fees.
What type of hair do we use?
Radiant Hair Co. uses the highest quality remy human hair. Remy hair is silky, has a longer lifespan, and tangles less.
We work closely with our manufacturing team to select the finest hair and work to meet our high standards.